FAQs

Question - Is there a document in existence from the Premier League on what clubs will accept as proof of disability or indeed what disability would require a PA.

Reply from Rachel Slolich - Premier Leaague :-

I have included a link to our handbook which is published on our website. Section R 'Operations' relates to the SLO and DAO roles:

https://www.premierleague.com/publications

We don't have specific rules around how clubs manage the administration of tickets for disabled fans. This is for clubs to manage themselves.

David Ruebain, who worked for us as a consultant a few years ago, drafted in 2018, a guidance note for clubs with the aim to help them provide a more consistent approach across the league. I have attached the guidance note for your reference. Clubs also share their approaches with each other.

Question :- In the Premier League Rule Book, does a club have to have a Disability Supporters Association?

Answer - There is not a rule that states a club must have a DSA. There is a rule that clubs must have a structured dialogue with their fan base.